Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

Whitecourt Auto Mall

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMaria D

    Date: 04/03/2023

    1 star
    They were supposed to fix my manifold and exhaust leaks and I dropped off my car at 7:30 am , called after 1pm and they said they were still having trouble getting the manifold off!! So I left them to finish the job before closing time (but I wasnt impressed as they quoted 5hrs tops! In the first place.When they called me at 4:30pm to come get my car. They hadnt even fixed the manifold and exhaust leaks(which is pouring into the cab getting the kids and I sick!) What they did was fix the lower control arms without talking to me about it and I was over charged ! I was charged $971!!! My car has pulled hard to the left and feels worse steering since. And the exhaust is way worse coming into the cab now. They quoted me $721 to fix the manifold and small exhaust leaks ! That wasnt even done! I dont believe they should take advantage of single mothers

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.