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Business Profile

General Contractor

Omega 1 Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im September if 2022 we hired Omega 1 to complete removal of our shingle roof and replace with metal pro lock system 12 - 26 gauge roof.The quote was supposed to include all the flashings however after roof completed Omega 1 advised it was NOT included in the quote - additional funds required. We hired them to also install a new chimney chase. We advised we wanted our roof to be bat proof - new soffits and fascia. The roof started leaking at the chimney chase and the valleys of the roof- we asked them to re attend asap to resolve the water leakage/ damage.Once they said they were completed we had them re attend to point out several issues with the roof including the debris they left behind. We had asphalt shingles and roofing nails all over our yard and driveway. They also damaged our newly installed retaining wall and stairs by their equipment. We tried on several occasions to point out issues with the roof and the siding they cut- with no avail.They advised that we are too picky.We have had other roofing co tractors and a inspection tor attend to view damages.There is bumps all over - most likley due to the size of staple they used to install the synthetic paper, they installed the pro lock system incorrectly **** silly in the valleys and the chimney chase.They cut our cedar wood siding 2-4 inches in some areas leaving the building paper exposed to the exterior walls to install the flashings.We have been advised that full replacement of the pro lock metal roofing system will require replacement as unable to repair or reuse materials. We have sent photos via email and tried contacting them to resolve the issues with no help at all. At this time we have to pay additional funds to secure the roof including the chimney chase and complete temporary repairs - ensure no water damage or ice damming.

Omega 1 Contracting is NOT a BBB Accredited Business.

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