Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Discount Stores

Big Box Outlet Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Discount Stores.

Reviews

This profile includes reviews for Big Box Outlet Store's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Big Box Outlet Store has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJen R

      Date: 11/11/2024

      3 stars
      Really Happy and then really upset by recent trips to Big Box. You need to be so careful with their pricing. Recently bought an induction range from big box, received great customer service and a great **********************. The next week we went back to check out cookware sets to replace our non-induction ready set. We found sets that had been de-branded, thinking oh my goodness are we about to score another great deal????? ****!! Each pot/pan/lid had been debranded,. meaning anywhere the brand name was had been carved out. They looked horrible, and even worse, they were Paderno brand available at Canadian tire for the exact same set at $300 LESS and not carved out and scratched to heck. They did their best to make the items unidentifiable but with a bit of detective work and ****** lens we figured it out. Shame on you Big Box. Up pricing items, then marking them "down" by 20% because of the ***** debranding, and STILL being more expensive then the same brand new set from Canadian Tire. Disgusting.
    • Review fromJustin S

      Date: 01/02/2024

      1 star
      I ordered a product advertised with free shipping. They contacted me after I paid saying Id need to pay more and they wouldnt ship it for free. Either this was a mistake and they should own it, or its a bait and switch scam, not impressive either way. I would avoid.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.