Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

AirVantage Heating & Cooling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromDave T

    Date: 18/10/2023

    5 stars

    Dave T

    Date: 18/10/2023

    After our 19-year-old hot water died we called AirVantage on a Friday, talked to ***** who after a short search said a tech would call @ 16:00 that same day. Right on time after a heads-up call ****** arrived checked out the water heater, took measurements, photos & provided options with prices (not estimates) of work to be done along with the new water tanks details. There was no arm twisting for either option with questions answered freely & honestly. Once an option was selected a work order was generated online with his Tablet.On Saturday (the very next day) ****** called ahead of time & arrived at the appointed time. He removed the old tank & installed the new tank in some 2.5 hours whereupon we once again had hot water less than 24 hours from our initial call. ****** is a true professional who you could tell enjoys his work & the challenges each new job presents . At the various phases of the removal/Install of the hot water tanks you could see him visualizing each step organizing his thoughts confirming in his own mind what was next. Indeed, always confirming measurements before cutting, finalizing ************* runs. All of which resulted in a neat efficient install. ****** is very friendly, certainly knows his stuff, has a strong work ethic and was a pleasure to have in our house especially since he wore boot covers, used coverings to protect **************** and vacuumed around the water tank job site when finished.

    AirVantage Heating & Cooling

    Date: 20/10/2023

    Dear ****,Thank you immensely for taking the time to share your experience with AirVantage! Its always heartening to hear stories like yours, and we are incredibly proud to have team members like ***** and ****** who consistently go above and beyond for our customers.******* dedication to his work, his meticulous approach, and his respect for our customers' homes truly embody the values we uphold as a company. We will ensure your kind words and commendations are shared with both ***** and ******. They certainly deserve the recognition!Thank you for choosing AirVantage. Should you need any assistance in the future, please do not hesitate to reach out. Were here to help and ensure you always have a warm and comfortable home.Warm regards,Kirsty/AirVantage Heating & Cooling

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.