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Business Profile

Battery Supplies

Infinisia

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Battery Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRichard B

    Date: 30/01/2024

    1 star

    Richard B

    Date: 30/01/2024

    Part arrived broken do to poor packaging. Emailed customer service twice with no response. Called customer service line 3 times and was disconnected every time I chose one of the options provided by the automated answering system.

    Infinisia

    Date: 31/01/2024

    Hi,



    This customer was responded to 5 times and their item was resent. We told them this numerous times. Tell them to check their email or spam, as well as their mailbox because the item was DELIVERED TODAY.



    This review should be removed because its *****:

     

    Tracking Number:

    **********************

    CopyAdd to Informed Delivery

    Latest Update

    Your item was delivered in or at the mailbox at 9:15 am on January 31, 2024 in *********, OH *****.



    Get More Out of **** Tracking:

    **** ******** ****®

    Delivered

    Delivered, In/At Mailbox

    *********, OH ***** 

    January 31, 2024, 9:15 am



     

    Hi *******,



    Your replacement is on the way:



    Tracking Number:

    **********************

    Copy Add to Informed Delivery

    Expected Delivery on

    Wednesday 31 January 2024

    by

    9:00pm



    Your item departed our **** facility in ********* OH DISTRIBUTION CENTER ANNEX on January 30, 2024 at 4:32 pm. The item is currently in transit to the destination.



    Get More Out of **** Tracking:

    **** ******** ****®



    Delivered



    Out for Delivery

    Preparing for Delivery



    Moving Through Network

    Departed **** Regional Facility

    ********* OH DISTRIBUTION CENTER ANNEX

    January 30, 2024, 4:32 pm



    Arrived at **** Regional Destination Facility

    ********* OH DISTRIBUTION CENTER ANNEX

    January 30, 2024, 1:09 pm

    See All Tracking History





    Best regards, CB

    Customer viewed today @ 1:52 pm







    you replied



    Jan 30, 10:40pm



    Hi *******,



    Your replacement is on the way:



    Tracking Number:

    **********************

    Copy Add to Informed Delivery

    Expected Delivery on

    Wednesday 31 January 2024

    by

    9:00pm



    Your item departed our **** facility in ********* OH DISTRIBUTION CENTER ANNEX on January 30, 2024 at 4:32 pm. The item is currently in transit to the destination.



    Get More Out of **** Tracking:

    **** ******** ****®



    Delivered



    Out for Delivery

    Preparing for Delivery



    Moving Through Network

    Departed **** Regional Facility

    ********* OH DISTRIBUTION CENTER ANNEX

    January 30, 2024, 4:32 pm



    Arrived at **** Regional Destination Facility

    ********* OH DISTRIBUTION CENTER ANNEX

    January 30, 2024, 1:09 pm

    See All Tracking History





    Best regards, **







    you replied



    Jan 30, 10:40pm



    Hi *******,



    Your replacement is on the way:



    Tracking Number:

    **********************

    Copy Add to Informed Delivery

    Expected Delivery on

    Wednesday 31 January 2024

    by

    9:00pm



    Your item departed our **** facility in ********* OH DISTRIBUTION CENTER ANNEX on January 30, 2024 at 4:32 pm. The item is currently in transit to the destination.



    Get More Out of **** Tracking:

    **** ******** ****®



    Delivered



    Out for Delivery

    Preparing for Delivery



    Moving Through Network

    Departed **** Regional Facility

    ********* OH DISTRIBUTION CENTER ANNEX

    January 30, 2024, 4:32 pm



    Arrived at **** Regional Destination Facility

    ********* OH DISTRIBUTION CENTER ANNEX

    January 30, 2024, 1:09 pm

    See All Tracking History





    Best regards, CB







    you replied



    Jan 30, 10:40pm

    Pending

    Hi *******,



    Your replacement is on the way:



    Tracking Number:

    **********************

    Copy Add to Informed Delivery

    Expected Delivery on

    Wednesday 31 January 2024

    by

    9:00pm



    Your item departed our **** facility in ********* OH DISTRIBUTION CENTER ANNEX on January 30, 2024 at 4:32 pm. The item is currently in transit to the destination.



    Get More Out of **** Tracking:

    **** ******** ****®



    Delivered



    Out for Delivery

    Preparing for Delivery



    Moving Through Network

    Departed **** Regional Facility

    ********* OH DISTRIBUTION CENTER ANNEX

    January 30, 2024, 4:32 pm



    Arrived at **** Regional Destination Facility

    ********* OH DISTRIBUTION CENTER ANNEX

    January 30, 2024, 1:09 pm

    See All Tracking History





    Best regards, CB







    you merged threads from another conversation

    Jan 30, 10:39pm





    ********* replied

    From: ********* <***********************>

    Jan 30, 9:41pm

    Active



    You received a new message from your online store's contact form.

    Country Code:US

    Name:******* C *********

    Email:***********************

    Phone:**********

    Body:Emailed twice about broken part from order *********. No response. Disconnected every time I called you customer service line.









    you replied



    Jan 25, 4:22am

    Closed

    Hello *******,

    We will have your replacement item sent the next 1-2 business days.

    Tracking will also be available within a few days so please do contact us if you would like your updated tracking.

    Thank you for giving us a chance to fix your order.





    Kind regards,





    ****

    This thread was merged from a different conversation.







    ********* replied

    From: ********* <***********************>

    Jan 24, 2:53pm





    You received a new message from your online store's contact form.

    Country Code:US

    Name:******* C *********

    Email:***********************

    Phone:**********

    Body:My order ********* arrived broken in half. please send a replacement in a package that does not bend.

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