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Business Profile

Home Builders

Thind Properties Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Complaints

This profile includes complaints for Thind Properties Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Thind Properties Ltd. has 2 locations, listed below.

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    • Thind Properties Ltd.

      700-4211 Kingsway Burnaby, BC V5H 1Z6

    • Thind Properties Ltd.

      2245 Kingsway Vancouver, BC V5N 2T6

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:21/10/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have bought a unit at this building and realized that one of the lazy ***** hasn't been installed yet.I have been contacting the customer care of ********************** for n regarding about this issue but they just said that they are still waiting for the parts to arrive and once it arrives, they will arrange a time for the handyman to come over to install it for me.However, I have been waited for 6 months already and it seems that they don't really care.I asked them to give me the code number of the lazy ***** so that I could ask a handyman to order the parts for me online and fix it for me ******* the way, I am going to sell my property soon and if by any chance the lazy ***** hasn't get fixed, then I just couldn't sell it.

    • Initial Complaint

      Date:24/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As a homeowner who purchased a condo unit from Thind, I experienced a distressing incident on April 18, 2023. While entering my unit, a shelf located in the storage room near the main entrance suddenly fell down and hit my head, causing a severe headache. Upon further inspection, it was evident that the shelf was only glued to the wall and not secured by any screws. I had only placed five shoe boxes on top of the shelf, and one of them was even empty. This is undoubtedly a construction deficiency that should have been addressed by Thind. However, they have refused to take responsibility for this issue, leaving me feeling frustrated and unsure of how to proceed.The situation I experienced with the fallen shelf could have resulted in severe injury or even death if it had fallen at the wrong time and in the wrong position. It is incredibly concerning that such a construction deficiency was overlooked, especially considering the potential risks involved. Thind's refusal to address this issue only adds to my concerns and highlights the need for stricter regulations and standards in the construction industry to ensure the safety of homeowners.

    Thind Properties Ltd. is NOT a BBB Accredited Business.

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