Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gutter Contractors

Steve's Eaves

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlexander R.

    Date: 23/05/2024

    1 star

    Alexander R.

    Date: 23/05/2024

    Steves ***** **** of ********** was hired to install a 35 ft run of a new gutter on a drip edge of one section of the roof. The new gutter looked great! However, the first rain showed leaks in the installation. When requested to rectify the problem, ****** ***** **** asked for an additional payment stating I would not have guaranteed no leaks. When I refused to pay extra to make the installation complete, Steves ***** **** stated, Im sure you can find a professional that can rectify your problem and walked away. In my humble opinion, a new gutter installed by a trade professional should have no leaks, or at least such a professional should stand behind their work.

    Steve's Eaves

    Date: 06/06/2024

    Well ****, what we did is an unusual request for gutter installation and we just did what you asked. I also stated before the work was done that it wasnt a normal install and couldnt guarantee anything. I was hopeful that it would work but the quote was for what you asked for. After it didnt work, there is extra work to be done hence the extra charge to send a crew back to rectify the issue. The real issue was a housing design

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.