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Business Profile

Construction

Reg Orza

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/02/2025

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have sent a copy of my complaint via the link via supporting documents

    Customer Answer

    Date: 19/02/2025

    I had Reg do some work at my residence **** ******* *** **. He hired a guy to help him with the job, which entailed taking down a wall removing old plumbing, wires, flooring, a door. They had to cut some wires that were in a header that was to be removes, which they cut too short. So while redoing the wiring with too short of wires, he proceeded to marets in the wall.. when my husband came home he asked ***** I said I don't know. he then said that it was ******* to do this and he wanted them to fix it..Well if you want us to fix it we have to charge you another 1000.00 dollars to go back up and rewire it. I had a 3 way switch that worked before they came, it didn't work when they left, the porch light was upside down, they tightened the wires so hard they broke the ground wires and they left exposed wires. I hired a electrician to put in some pot lights with a quote of 1500.00 to do the job, when they started they ran into so many things wrong with the last job. I did contact Reg and his friend by text with a return phone call from Reg stating he will get back to me!! I ended up paying both contractors 1000.00 extra I feel that I should be reimbursed for the faulty work.. The second crew had a permit and contractor license with technical safety BC

Reg Orza is NOT a BBB Accredited Business.

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