We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Lawn Maintenance

Jim's Mowing BC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn Maintenance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Jims mowing about a year ago. I stated I need yard maintenance. I needed weekly/bi weekly mowing, needed the weeds and morning glory to be kept on top off. I asked them to finish off the rock garden area we started in the back yard. When *************************** first arrived he did everything sorta of besides the rock area. With almost every visit for awhile I would ask him about the weeds he always said " oh I don't have time today". I started to contact him via Text asking him about the weeds and morning glory, and about the rock area. In fact I asked him via text 6 times over the course of a year about this. His answer was always the same, he would always say I don't have time, oh I forgot, or was completely surprised like a dear caught in the head lights, I contacted the main company to complain multiple times to speak to someone to either get a refund or a different gardener. I was always told a manger will have to deal with this but they will call you back. Its been 3 weeks, NO PHONE CALL. The last time ******* came, he was supposed to pull weeds and morning glory, but left pills of it in the ground. When confronted about it he said it grew back, On what planet does morning glory grow 10 feet in 2 days. Instead of putting the gravel in the back as directed he unloads onto the boulevard and charges me for something he wasn't supposed to do. Instead of using my green waist *********** charges me dumping fees. I want my money back. I'm not paying for work, that wasn't supposed to happen, not paying for something that didn't happen. Worst company ever.

Jim's Mowing BC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.