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Business Profile

Fence Contractors

TC Fencing and Cedar Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:28/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid Troy for a fence job that was subpar and he was suppose to come back and correct issues with integrity and quality of the job. The job took exceeding long to complete with excuse after excuse. We are still waiting for him to install the gate motors that we have given a deposit yet we have waited months with frequent follow ups on our part and have heard every excuse in the book. We finally just asked for our deposit back one month ago and he has since stopped responding to texts and phone calls.

  • Initial Complaint

    Date:09/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid a deposit of $2,700 cash to Troy C*** of TC Fencing on Monday May 1, 2023. It’s been 3.5 months with no work done, limited contact, always an excuse. Says material was ordered. We have offered to get material from his shop and no response. We would like a full return of our $2,700. I have a text receipt from Troy and access to video of the deposit being paid .

TC Fencing and Cedar Sales is NOT a BBB Accredited Business.

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