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Business Profile

Lube Services

Mobil 1 Lube Express

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Michal A

    Date: 09/06/2025

    I brought my 2019 ****** C-HR in for engine oil service at ****** km. I was told a transmission service was recommended by my cars manufacturer and that the shop used OEM-spec fluid (stated on their website). I later found out the fluid used did not meet ******* specifications, and ****** confirmed this service was not required and my transmission was factory sealed. They additionally did not follow ****** servicing protocol in the service manual, specifically in temperature monitoring which virtually inevitably results in the transmission being overfilled as the car runs and the fluid expands. 8 days after servicing, my transmission failed catastrophically on a busy highway going 120 kms/hr, and metal was found in the fluid. The manager states that they follow all manufacturer recommendations, but that is directly contradicted by information I have from ****** itself. Ive tried contacting the manager multiple times for resolution regarding these deceptive business practices and catastrophic damages, but have received no follow-up. Im now pursuing the matter in small claims court. Disappointed by the lack of accountability.

  • john m

    Date: 25/12/2022

    ***** *** ******* ***** ** ***** first was the nonsense about having low engine oil which the staff then recommended a fluid flush. these engine systems are discrete so one does not impact the other if the level is low. *** ****** **** *** ** show me a sample of rear differential oil in what was like a shallow 6-pack ice cube tray. a small sample of the differential oil was in one which had what looked like a swipe of grease along the bottom to look like dirty oil. the real clincher was i had ******** in Kamloops complete a repair of the rear differential 4 days earlier so the oil was just about perfect.

Mobil 1 Lube Express is NOT a BBB Accredited Business.

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