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Business Profile

Boat Dealers

Atlantis Marine

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Todd & Sylvia R

    Date: 09/08/2023

    Atlantis MARINE in ******* is an absolutely horrible business, myself and my wife recommend you STAY AWAY from this business! *********** from Atlantis Marine are both 100% shysters Last April 2022 we purchased a BRAND NEW 2022 Mirage **** Cruise from Atlantis Marine in *******. We dealt with **** over the phone & did not balk at the price at all, paid full price along with warranty, protection etc. etc... We live in **************************** so we drove to ******* to pick our new boat up, when we arrived we excitedly looked it over and figured since it was brand new everything would be fine. Something seemed weird with the Bimini top and **** said our boat came with the wrong color black *********** would ship the tan/beige ****** to us in ******** when it arrived. There was a weird size hole in the rail where the now Beacon light wire came thru and with my excitement didn't think to question this. Fast forward 4 months later, still no beige ******, we receive an email notice from Smokercraft that the "Power ******" has a recall notice on it registered to our boat & exact Hull number. I email Smokercraft to tell them our boat didn't come with a power Bimini Top, just a regular wrong color top. Smokercraft then responds back saying all 2022 *************** come with Power Biminis & to get our dealer to put in a warranty claim to get us our power ******. I call **** at *************************** says he knows nothing about our boat ever having a Pwr Bim but will "look into *** ******** us a few more months, then months later pushes it off to the Manager **** & says he's on it and will get back to us when it arrives. Then in April of 2023 (A Year Later) hoping to have our power bim for a new boating season, **** now pushes us back to **** who now changes his whole story and says he didnt know anything about it but says again he will get back to us. They play the back forth game eventually hoping you will give up and go away. Meanwhile i wonder who they sold our Pwr Bim to?

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