Camping Equipment
Good2GoCoInformation and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
As of March 25, 2024 BBB files indicate that this business has a pattern of complaints concerning the following issues:
Delivery Issues
- Consumers complained that goods were not delivered at all
- Consumers complained that the business did not inform them when or if the goods would be delivered
- Consumers complained that goods were not delivered within the timeframes given
Refund / Exchange Issues
- Consumers complained that they were not given refunds despite requesting multiple times and did not hear back from the business regarding their requests
- Consumers complained that there was no explicit process stated for requesting refunds
Guarantee or Warranty Issues
- Consumer(s) complained that product(s) only had limited warranty in Canada
We offered Good2GoCo the opportunity to address the above identified patterns. We did not receive their response.
Alert
On March 18, 2024, Good2GoCo came to the attention of BBB on our BBB scam tool. Namely from the year 2024, BBB has been contacted by a sudden influx of consumers that have raised some significant concerns about the products orders but were not received. These consumers were concerned about the lack of response and the non delivery service by the company. We also asked about their advertisement of their products being 'sold out'.
As of May 1, 2024, BBB has exhausted all forms of contact to the business. All phone numbers, websites, and emails are disconnected. Consumers with outstanding concerns are still encouraged to file a complaint for BBB records but may also wish to contact legal counsel.
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
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