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Business Profile

Heating and Air Conditioning

Comfort Tech Heating & Cooling

Reviews

Customer Review Ratings

4.96/5 stars

Average of 53 Customer Reviews

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Review Details

  • Review fromJim F

    Date: 18/08/2022

    5 stars

    Jim F

    Date: 18/08/2022

    We had great service from Mike, very friendly & professional, Has very good knowledge of our Trane HVac system!! Because of this we have signed up for their 1 year maintenance offer!! Sorry Mike that this review was so late, I thought i had done one earlier!! Keep up the Great Work, much Appreciated!! *** * ****** **

    Comfort Tech Heating & Cooling

    Date: 11/11/2022

    Thank you for taking the time to share your positive experience, *** *** ******! We appreciate you and your business with Comfort Tech Heating & Cooling for your HVAC maintenance tune-up! Please don't hesitate to contact us if anything comes up.
  • Review fromRichard K

    Date: 01/08/2022

    3 stars

    Richard K

    Date: 01/08/2022

    Nice folks working at ''Comfort Tech Heating''.....but a little tooo much up selling.. Rather than repair my A/C (which currently is working fine after a top up of coolant) I was told it should be replaced... $10,000 as compared to $300 for the coolant... Only the future will tell if I made the right decision...

    Comfort Tech Heating & Cooling

    Date: 02/08/2022

    Hi ******* - thank you for taking the time to post an online review.
    We understand that you are frustrated that we didn't offer to "top up" your refrigerant. Air conditioners are a closed loop system and should never be topped up without finding and repairing the leak in your system. In your case, there was a leak found in the indoor coil that must be repaired to prevent the refrigerant from leaking out again.
    Topping up air conditioners (without making a repair) is against Canadian regulations and therefore we did not and would never offer this service. We apologize if this wasn't made clear to you at the time of our visit. We would strongly encourage you to have that indoor coil replaced as soon as possible.
    If you would like to discuss this further please contact us at the office by calling 250-258-5713 or emailing ***************************
  • Review fromWilliam G

    Date: 28/07/2022

    5 stars

    William G

    Date: 28/07/2022

    We have been using Comfort Tech for our hvac needs for a few years. They are very professional and honest. All the service techs are also very professional. I highly recommend them to anyone needing hvac maintenance.
    **** *** ***** **** 

    Comfort Tech Heating & Cooling

    Date: 11/11/2022

    Thank you, ****! Your personal recommendation means a lot to us! It is always a pleasure to provide you with our maintenance services. Please reach out if there is anything else we can do for you. We appreciate your business with Comfort Tech Heating & Cooling!

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