Heating and Air Conditioning
E & S Heating and Air Conditioning
Reviews
This profile includes reviews for E & S Heating and Air Conditioning's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromBrian C
Date: 26/01/2025
5 starsBrian C
Date: 26/01/2025
E & S Heating and Air Conditioning. My oil furnace quit working at 7am Sunday morning! Left a message and received a call back, they had a technician call me back, Ron talked me through a fix that worked. Seeing the temp was at 0 degrees It was great to hear the furnace restart…..thanks to the E&S team…. Brian C
E & S Heating and Air Conditioning
Date: 28/01/2025
Thank you Mr. Colwell. You can call us anytime. We are here to make sure you are warm in this freezing weather. ??Review fromMiroslaw K
Date: 20/02/2024
1 starIn April 2022, E & S Heating in Ladysmith provided me with a quote on replacing my home heating system. In June 2022, I paid 40% as a down payment, and that’s when delays started. It took me numerous phone calls and emails to finally get the system installed on May 4, 2023. The installation went ok. Following the installation, I received two incorrect invoices. I chose E & S Heating from a list of companies registered with the CleanBC Income Qualified Program.
As of February 20, 2024, E & S is still unable to provide me with a correct invoice. My emails and repeated phone calls are continuously ignored. The delay in receiving their final invoice is causing us hardship. As a low income retires, we are pre-approved for the Federal grant, which we can’t receive without the invoice. Be aware of the worst customer service I’ve ever encountered.
Review fromMarilyn D
Date: 29/11/2023
5 starsMarilyn D
Date: 29/11/2023
We were extremely pleased with the service call in October as well as Juaning’s trouble shooting on a non-functioning, newly installed heat pump which was installed by a third party who refused to respond to requests to fix the issues. Juaning’s knowledge and consideration to our problem was extremely reassuring, and we look forward to working with him to completely resolve our issues after the Christmas holidays. Don’t look any further for excellent workmanship.E & S Heating and Air Conditioning
Date: 04/12/2023
Thank you for putting your trust in E & S Heating and Air Conditioning. I am so happy that you had such a great experience with Juaning. He is a great guy to work with and very knowledgeable.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.