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Business Profile

Aviation Consultants

Acadia College

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Aviation Consultants.

Complaints

This profile includes complaints for Acadia College's headquarters and its corporate-owned locations. To view all corporate locations, see

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Acadia College has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:20/10/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear Sir,
      I send you the correspondence email and the payment receipt to Acadia college for the disputed transaction.

      There are no such terms and conditions at the payment page or on their website stating that this $250 tuition deposit fee was non-refundable. There is no such mention on the payment receipt which is attached for your reference as Exhibit 1.

      Further, I attach the application form as Exhibit 2 that the student filled in and I filed it with the college. There is no mention of a non-refundable fee in the terms and conditions.

      I also attached Exhibit 3, the college's policy document where there is no mention of advanced tuition fee deposit or its refund policies.

      If the student was not approved for the program to study at the college, there is no point in withholding the fee. In either case, the fee receipt and the college application form must have specifically mentioned that the student was committing to a non-refundable fee. * ** * ******** *** ********* ******** *********** **************** ** **** ******** **** *** ******* ** *********** *** *********** ***************** *** * *** *** ********* ********* *** ******* ** **** *** *********** *** ****** ** **** *** ******** * ****** *** ***** ********* **** *** **** ********* ** ******* ** * ****** ** ****** ** *** ******* ** ******* **

      I spoke to Mr. Pankaj S***** who is the Assistant Campus Manager. Mr. S***** ensured that the student would be approved on the basis of the information I provided to him. You can check his email communication with me. At no point, it was revealed that the fee would be withheld or that the student would not be approved for the program. *** ******** *** *** ******** *** ******** ************. The rejection of her application is absurd and the fee held is totally unreasonable.
      I dispute this transaction as 30 days have passed and it is now evident that the college is not issuing a refund of this fee. * *** ** ********* ** ********** ** ** ****** **** ******** *****

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