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Business Profile

Home Inspections

AmeriSpec

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:14/12/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Amerispec performed a post retrofit inspection for our solar panels for the ******** ***************. The retrofit was done in the spring , were now in Mid December and the Govt still hasnt received the inspection nor have I received it. There is no question of the invoice not being paid because it was paid right away. I have tried to contact him and his inspector on several occasions in many different forms with very little success besides once a month ago when ***** said he would send it right away. He had not. Im still waiting. I contacted him again a week ago. No response to telephone, email.

    Business Response

    Date: 30/01/2024

    The client did not immediately provide all the necessary information to complete the file. Unfortunately, when the information was provided the evaluator was very ill which further delayed the file submission. However, all the paperwork has been submitted and the client will be receiving her ***** from the government.
    I have nothing further to add.

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