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Business Profile

Landscape Supply

Image Landscaping

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromBM A

    Date: 23/11/2024

    1 star
    Avoid At All Cost - Image Landscaping *** I hired Image Landscaping ***. and Image Turf to revamp my yard and install a custom water feature, turf etc. From the get-go, their promises were misleading, and their work was far from professional. Landscaping: The turf installation was a complete disaster. It started tearing at the seams shortly after installation, costing me an additional $8,000 to fix their $7,000 job. Water Feature: Cost me $20,000+ to have their work ripped out and redone, plus their $16,000+ fee, the water feature was not only overpriced but also poorly constructed. Interestingly, my security camera caught one of their workers learning how to build it from a ******* video on-site. should've realized it then, but they assured me they have done many of these before. They ripped underground wires and left them their. They busted my irrigation, and didn't fix them. Quite a joke of an outfit to be honest. The team was inconsistent, and the professionalism was lacking. They had to redo the sod TWICE because they seemed clueless about proper installation techniques. The company's communication was poor, and when issues arose, they were quick to dismiss or ignore my concerns. Save your money and your yard. Image Landscaping *** and Image Turf proved to be unprofessional and outright dishonest. They deliver subpar work for premium prices, leaving clients to rectify their mistakes at a great expense. I strongly advise anyone considering their services to look elsewhere unless you want to deal with a headache and an empty wallet.
  • Review fromRD L

    Date: 08/08/2024

    1 star
    We made a Huge Mistake using Image Landscaping, they did a $60k retaining wall for us and I now wonder if they had any idea what they were doing. We were frustrated many times by them, Our yard was left in horrible condition, it looked like the Flintstones Quarry, divits in the grass, stones everywhere, driveway ruined. There are many issues with the wall and the stairs, It looks like its settling oddly, stones constantly falling out of the wall, it actually looks like they forgot to finish each level, there are areas where theres no boulder that obviously looks like a miss. The stairs are not safe as they placed wrong steps and wanted to charge us for removal even though it was their mistake. We now need to figure out how to make them safe at a huge expense, and this company will not return our calls. NEVER use them, they are money hungry, immature, men that sell them selves as professionals. They are NOT. I would give them NO stars as a rating if that was possible.

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