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Business Profile

Vending Machines

Profit Plus Business System

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vending Machines.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:14/07/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I came across a sponsored ad on ********* for a vending company called "Sweet Success Vending Canada". I arranged for an 15 minute introduction video with "William". As I was looking for a side-hustle, the vending business seemed like a good fit for my lifestyle (at the time). I was then introduced to Dave B**** in British Columbia, Canada. Dave is your typical salesman, fast talking, little opportunity for you to talk, always has an answer for every question. He often contradicted himself, mentioning vendors in the same territory that I was seeking, despite his claims that no two reps would have the same territory. He encouraged us to buy into their program before the prices were set to increase. I wire transferred a deposit of $4,000 CAD to Profit Plus Business Systems of which Dave said he would refund me the cost of the wire. I was then connected with Jill B****** of North Carolina, USA who would be responsible for sourcing my locations. I was given a rather odd set of instructions for me to pay Jill directly through ****** and how to avoid the money being held by them. I was given names of her children to send the money to so not to legitimately use the platform for business purposes. It was also strange that the business itself, Profit Plus Business Systems/***** ******* ******* ****** would not pay their contractors directly (I guess they wanted to save themselves from the liability). I had an extenuating circumstance in my life and was forced to take ownership of managing my family's business and could no longer commit my extra time to this passive business. I have been attempting for weeks to speak with Dave on the phone - he is either out of town, or out sick with Covid. Dave does not return phone calls, often time his phone number ************ is out of service when I attempt to call. I simply would like to be refunded my deposit as promised and not be avoided as if there is something illegitimate with this business.

Profit Plus Business System is NOT a BBB Accredited Business.

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