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Business Profile

Plumber

Second Sun Services

Reviews

Customer Review Ratings

5/5 stars

Average of 13 Customer Reviews

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Review Details

  • Review fromPaul E

    Date: 20/06/2025

    5 stars
    Best plumbing experience ever. They went out of their way to help us on Pender Island and did quality work throughout.
  • Review fromAllison

    Date: 21/04/2025

    5 stars
    We are so glad that we have Will to help us with our plumbing. He’s knowledgeable, friendly, and a great communicator. We’ll definitely be repeat customers for this business and would recommend him to anyone who needs a good plumber.
  • Review fromBrad B

    Date: 06/01/2025

    5 stars
    Will provided excellent service and we would highly recommend Second Sun Services!
  • Review fromPierre C

    Date: 30/12/2024

    5 stars
    I can't say enough good things about Second Sun Services! My shower valve broke and wouldn't shut off. I originally called another plumber who wanted $200 just to show up! Then I called Second Sun. Instead of taking advantage of my emergency, they talked me through the problem, told me exactly what part I needed, and even explained how to get the replacement cartridge for free! This level of honesty and helpfulness is incredibly rare these days. I'll definitely be calling Second Sun Services for any future plumbing needs.
  • Review fromShelley B

    Date: 17/08/2024

    5 stars
    Friendly guy and fabulous service overall!! Communicated well. I would highly recommend.
  • Review fromBarry Z

    Date: 04/07/2024

    5 stars
    Excellent service to repair tankless water heater. Parts arrived late afternoon and Will worked through the evening to restore our hot water.
  • Review fromNatalija M

    Date: 21/04/2024

    5 stars
    Highly recommend! Professional and highly knowledgeable service. Will went out of his way to help us in an urgent plumbing problem.
  • Review fromMelissa M

    Date: 16/04/2024

    5 stars
    Very pleasant to deal with, kind and knows what he's talking about. Considered what would be in our best interests and most affordable. Will definitely call again for any future work we need.
  • Review fromVictoria T

    Date: 08/04/2024

    5 stars
    Literally my savior. Helped my family and I several times during plumbing emergencies. Reliable, honest, and kind.
  • Review fromElizabeth S

    Date: 01/03/2024

    5 stars
    Searching for a trades people on-line is not always a successful venture. It's often frustrating and unfortunately the integrity of those who answer the call for help is too often in question. However, calling Will at Second Sun Services was the most positive experience of searching for a trades person that I've ever had. Will was prompt, professional and personable. He found the source of a burst water pipe and agreed to get right to repairing the break. Will worked diligently, didn't waste a minute, explained what he was doing and made suggestions to avoid future problems. I will definitely have Will do all subsequent plumbing at our house. I feel relieved that I've definitely found "my plumber" and am going to share my good fortune with neighbours and friends. I highly recommend Will. Thank you Will.
    Liz S

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