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Business Profile

Electrician

Argon Electrical Svc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrician.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:13/09/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi, I had asked this company to do a solar panel inspection on a house we were purchasing off grid. I don't know much about solar panels - my husband does - but I wanted an expert to look it over to make sure it was in working order before purchase. The owner had texted me and called me mansplaining that I should do my homework on this before purchasing this property - which I replied that he was my homework, that's why I'm contacting an expert. We probably would not have purchased property if he had done his job properly. I sent him images of the property and had my questions ready. I asked Monday May 27 if Friday May 31 worked, he said that would be fine as he's already doing work up there. We did not discuss a price or quote at all. I had to call that Friday to know which time would be best as I did not hear back from him. We decided on 1245 - Once we got there at 1235 on the Friday, he was already there with his dogs running around (which is fine.) he took me and my fianc aside to discuss the batteries, I asked him about some panel ideas, he showed me a photo of one he just installed up the road, when I asked about a quote on that - he said "this guy owns 2 a&w's" which good for that guy, but I was curious on the price. He would not give me a quote at all. I asked him questions regarding the unit and all he could say was "some batteries run red, your unit is only as good as your deadest battery, some need water and it works for her so just ask what she's doing and you'll be fine." Then his co-worker said "it's time to go" and they left. We were only there for 5 maybe 10 minutes which is being generous. I then receive a bill for 2 hours of their time and travel time. With no information regarding the unit. I've called multiple times to discuss the price, no one returns my calls regarding my concern only about payment. I've now been billed 3 times and unable to speak with anyone about the bill payment being unacceptable. They took advantage of us. I've also email

Argon Electrical Svc is NOT a BBB Accredited Business.

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