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Business Profile

Loan Servicing

Credit club incorporated

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:24/03/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I loaned $600 from this company on March 14th and I never received my funds , they state I have but I did not , I have gone to my bank and my bank has provided proof that I did not receive my funds , I also have auto deposit set up , so it makes absolutely no sense to me why the funds were never received, I had this happen with 3 e-transfers , one of the senders was my mom so her bank was able to trace one of the e-transfers and it just never made it to me , they explained it like it was floating in the clouds , but I cant seem to get anywhere with Creditclub , I asked if they could get ahold of who they bank with and see if they could track it down they just stated it shows it was received but I feel maybe it is doing the same thing the other etransfer did and is just sitting there and needs to be cancelled , if this is able to be resolved I would like to just cancel the loan I do not want to loan from this company , I just want it to be resolved and be behind me ,I would greatly appreciate your help with this matter

Credit club incorporated is NOT a BBB Accredited Business.

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