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Business Profile

Auto Body Repair and Painting

As New Autobody & Glass

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On the 24/10/2023 Me and my husband took our ********** with a recovery car to the repair shop (As new autobody)we met ***************** the owner's assistant who got payment of 5k out of 10k ******** .We were asked to pay more 3k by January 13th awaiting to be called to pick up our car and pay 2k remain until now ************ now change the language ordering us to go and close our **** Claim while **** is not paying for our repair its a private repair he himself called **** and they told him so . He told me that i am new in ****** that i may have a lawsuit that i may be sued trying to make us distracted instead of focusing on taking our family car back .The ********** 2017 is not a rebuild car it had never had an accident it does have low millage it has no issue on engine it was hit on left back light and scratched by a tree on left and front bumper .Now he is using our money to what ? its an abuse of power because we cannot pay a lawyer to represent us . What is he doing after 6 months ? Now he is no longer talking to us we need justice . Its a family .

As New Autobody & Glass is NOT a BBB Accredited Business.

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