We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Medical Training

BC Academy of Medical Aesthetics & Skin Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Training.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:16/12/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In June of 2021 my friends told me about a Laser Center (BC Academy of Medical SPA and Skin Care Corporation), which advertised discount for a seven session laser treatment for guaranteed and permanent removal of unwanted body hair.

    I went there for treatment for the sessions and paid for every session right after treatment. My friends paid $60 per session but I was paying $60-$200 per session, when I mentioned this the lady (Ellie) said I don't have to pay next time. But after this incident she did not answer my calls for appointments.

    She finally gave me an appointment but when I went there the treatment was very different and my skin was burnt and when I mentioned this she laughed and said no pain no gain. I decided not to go there anymore and wrote a review for their business and mentioned my dissatisfaction. My friends who were also dissatisfied wrote similar reviews. It wasn’t long before I received a large bill for services but I had already paid after every session.

    My friends all got letters and calls from a collection agency (****) but I have not received any such notice. My friends and I filed a court complaint and mailed it through Court Port Coquitlam but when my friends got letters from collection agencies, went to the same court and they said they had made a mistake by accepting this complaint and it is not their jurisdiction. It wasn’t until two weeks ago that I was informed by my bank that they did a credit check on me for renewing my mortgage and that there is a claim against me!

    I contacted the collection agency, and they said my file (********) is closed and I have to contact the clinic for any dispute. I am filing a complaint with the Better Business Bureau against this claim and their severely impolite and ********** actions which has caused me emotional stress and financial problems about my mortgage which may not be approved.

    ** ******** ******** ********* ***** ************** ***** ******* ******** ********

  • Initial Complaint

    Date:13/12/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got service from this academy for hair removal Lazer and I paid each session after the Lazer was done. After my sessions I told them I have not any results they told me after 8 sessions will be free until your satisfaction but there wasn’t any result, finally they had a bad argument specially with William W********* and Eli A***** with a lots of discrimination conversation and bad words .I asked to call Dr d****** honardoust who was the owner to explain , I did and for answers: he send voice messages which was so unrespectful and I left a review for not satisfactory of my result .
    Later on they send me a fake invoice which is the $4800 that $4516 was my balance ***** ** **** *** not true . Even all my payment that I paid wasn’t true
    They sent it to icon collection company and I despite it to the company but they effected on my credit and my credit Birue is hit now
    I have complaints about the academy for this fake invoice and the icon collection which is not proved the invoice is accurate and they hit my credit
    And send me to collections.
    By the way no result of my hair removal
    I have all my payment which is included my daughter payment we went together for their service
    My daughter got same as my fake invoice
    They did this action with another 4 persons that 3 of my friends and my daughter as well
    We have all our payment record .

BC Academy of Medical Aesthetics & Skin Care is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.