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Business Profile

Cattle Farms

Hunny-Do Ranch

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:28/12/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for half a beef December 9th/2023, I was told it was at the butchers and Leslie the owner of Hunny-Do Ranch would call me when she picked it up and could deliver. December 18th I got the call she would come to quesnel and deliver. So we met at **** gas station north of quesnel. I paid $1865 for a 233lb hanging weight beef at $8lb. When I got home I had 3 boxes, labeled 1 of 1, 1 of 2 and 3 of 3 and I barely had anything in them. I got 14 steaks (all packages under 1lb), 50lbs ground beef, 5lbs stew meat, 11 roasts (approx 3lbs each), 7 packages of short ribs and a small bag of bones. Total is 120lbs of meat. I am missing whole cuts of steaks and a lot of them, such as T-bone, skirt and blade steaks, as well as brisket and many other cuts of meat. I. Nicely text her and told her that I am missing a lot and weighed all of my meat and priced it to her full price list in which I only received $1445 worth of full priced meat, buying half a beef at $8lb is supposed to save you a lot of money and give you more value but it did not! I asked her for my money back and to take the meat back since there was no other solution she offered other than offering a turkey and some more ground beef. Which I did not think was sufficient enough for the lack of $600 or more of beef I am missing. I have not heard from her since December 23rd and she has since blocked me on ******** and will not answer any of my text messages! I just want a refund as I didn’t get what was promised to me! I didn’t get anywhere close to half a beef. Her advertised post on ******** November 7th for sides delivered in December said that you get approximately 70% hanging weight, she has since changed that to 55-60% of the hanging weight, which is way lower than other companies! I have provided what other companies get out of half a beef as well and the sheet of what I received.

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