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Business Profile

Cattle Farms

Hunny-Do Ranch

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:28/12/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for half a beef December 9th/2023, I was told it was at the butchers and Leslie the owner of Hunny-Do Ranch would call me when she picked it up and could deliver. December 18th I got the call she would come to quesnel and deliver. So we met at **** gas station north of quesnel. I paid $1865 for a 233lb hanging weight beef at $8lb. When I got home I had 3 boxes, labeled 1 of 1, 1 of 2 and 3 of 3 and I barely had anything in them. I got 14 steaks (all packages under 1lb), 50lbs ground beef, 5lbs stew meat, 11 roasts (approx 3lbs each), 7 packages of short ribs and a small bag of bones. Total is 120lbs of meat. I am missing whole cuts of steaks and a lot of them, such as T-bone, skirt and blade steaks, as well as brisket and many other cuts of meat. I. Nicely text her and told her that I am missing a lot and weighed all of my meat and priced it to her full price list in which I only received $1445 worth of full priced meat, buying half a beef at $8lb is supposed to save you a lot of money and give you more value but it did not! I asked her for my money back and to take the meat back since there was no other solution she offered other than offering a turkey and some more ground beef. Which I did not think was sufficient enough for the lack of $600 or more of beef I am missing. I have not heard from her since December 23rd and she has since blocked me on ******** and will not answer any of my text messages! I just want a refund as I didn’t get what was promised to me! I didn’t get anywhere close to half a beef. Her advertised post on ******** November 7th for sides delivered in December said that you get approximately 70% hanging weight, she has since changed that to 55-60% of the hanging weight, which is way lower than other companies! I have provided what other companies get out of half a beef as well and the sheet of what I received.

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