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Business Profile

Consultant

Oli Consulting LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:23/04/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This consulting company is a fraud. I paid for them to apply for **** for the ** apply. Due to their unprofessional actions, we past the application submission date. And they refuse to refund my money.

    Business Response

    Date: 15/05/2025

    Date: 2025/04/27

    Dear Better Business Bureau Representatives,

    We are writing to formally reject the complaint (#********) filed by ************** and to provide a factual account of events that unequivocally demonstrates our companys commitment to ethical practices and client advocacy, as well as Mr. *** breach of contractual obligations and unethical conduct.

    1. Background & Factual Timeline:

     In 2023, Mr. ** engaged our services to facilitate his immigration application through a licensed immigration consultant affiliated with our firm.
     Due to communication delays on his end, Mr. ** missed a critical payment deadline set by immigration authorities. Despite this being outside our control, we proactively offered solutions to mitigate the issue, including covering over CAD $2,000 in upfront fees to advance his case.
     In May 2024, after Mr. ** expressed dissatisfaction with the initial consultant (despite no professional misconduct on their part), we voluntarily assumed additional costs (exceeding CAD $4,000 in total) to transition his case to a new consultant. This was formalized on May 10, 2024, under the supervision of our legal counsel, with Mr. *** explicit agreement.
     On May 12, 2024, Mr. ** confirmed in writing that he wished to proceed with the revised arrangement. Our team subsequently updated his application materials per his instructions.
     Despite repeated follow-ups, Mr. ** ceased all communication abruptly, leaving his application incomplete.

    2. Serious Concerns Regarding Mr. *** Conduct:

     During case review, we uncovered credible evidence that Mr. ********************* employment records in collusion with an employer, including financial compensation for fraudulent job offers to misrepresent his eligibility for permanent residency. Such acts constitute material misrepresentation under Canadian immigration law (IRPA Section 40).
     Mr. *** refusal to fulfill contractual payment obligations, coupled with his deliberate disappearance after demanding costly accommodations, demonstrates a pattern of bad-faith engagement.

    3. Our Position & Next Steps:

     We categorically deny any wrongdoing and refuse to entertain this frivolous complaint. Our firm has consistently exceeded industry standards, prioritizing client success even at significant financial cost, as evidenced by our 9-year track record of excellence.
     We urge the BBB to scrutinize Mr. *** motives and the legality of his actions. Supporting individuals who exploit systems and service providers undermines the integrity of ethical businesses.
     Should the BBB pursue this complaint without due regard for the evidence, we will have no choice but to initiate legal proceedings to protect our reputation and seek restitution for damages incurred.

    Attachments:

     Payment records highlighting our financial accommodations
     Legal witness statement from May 10, 2024 meeting
     Circumstantial evidence

    We trust the BBB will handle this matter with the gravity it warrants. For further evidence or clarification, contact us directly.

    Sincerely,
    ****** **

    General Manger

Oli Consulting LTD. is NOT a BBB Accredited Business.

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