Fitness Center
Fitness WorldInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
As of September 18, 2024 BBB files indicate that this business has a pattern of complaints concerning the following issues:
Service Issues
Consumers complained that the business didn’t provide customer service in terms of pausing membership.
Consumers complained that the business refused to cancel memberships.
Refund/Exchange Issues
Consumers complained that they weren’t given a refund as desired.
Consumers complained that the business charged them for services after they cancelled.
Billing or Collection Issues
Consumers complained that they weren’t notified that their membership would be transferred to FW after SNC went bankrupt causing billing issues.
Consumers complained that the business charged them for services after they cancelled.
Consumers complained that they were overcharged.
Customer Service Issues
Consumers complained that they weren’t given a refund as desired.
Consumers complained that the business refused to cancel memberships.
Consumers complained that the business didn’t provide customer service in terms of pausing membership..
Contract Issues
Consumers complained that the business refused to cancel memberships.
Sales Issues
Consumers complained that they were pressured to sign up for personal training.
Facilities Issues
Consumers complained about the venting system.
We offered Fitness World the opportunity to address the above identified patterns. We did not receive their response.
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