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Business Profile

Grocery Store

Save On Foods

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/05/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A policy in Save-On-Foods, which is concerning where they dont take other bottles of recycling paraphernalia theyre the same size shape and other namebrand items to get customers in.And concerning is that they are not a better business credited company, which we are taking live in our hands for the quality and the controls and other issues that are not being met in many areas.Such as health of safety doors not being monitored and making it safe to go in and out of the complex for the physical building, there will be a tragedy one day. They will end up in people getting hurt in this location and also policies that are making it so that theyre alienating their customers to not come into their stores due to the factor of not getting people in the store Note So the things are not being heard from their *********** and or Management in the location locations all of them.1. Health of safety matters not being met front doors and exit door not repaired and need to be updated to current standards 2. Recycling policy, making it impossible for people to return bottles that the same size the same shape from other locations of stores to get the customers in and alienate the customer that not listening to what the customer wants and they need to be listening to us.3. *********** is not regulating all stores to be the same structure requirements for their company. Save-On-Foods is asking the managers to fit the bill in their locations.4. ******* food is a non-business bureau certified company as well.5. False advertising about flyers to match prices never match pricing always saying an excuse why they will not do it.6. Incompetent staff who should be forced on retirement and or to leave the store to know other location due to incompetence one needs to be relocated to a slower This two needs to be fully addressed for safety precautions for the customers for all areas even despite what is selling in the stores? store.

Save On Foods is NOT a BBB Accredited Business.

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