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Business Profile

Interlocking Pavers

Prestige Interlocking

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlocking Pavers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:27/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In Februar, ******************************* came to my house offering steam cleaning and sealing service with a warranty of 3 to 5 years.I paid him after left after having completed the job. I contacted him multiple ways for my receipt and he has been completely unresponsive - he's not honoring his commitments made during selling.

  • Initial Complaint

    Date:18/12/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Dec.17, 2022, I was approached by a person (male) from a company claiming to provide steam cleaning and sealing services for interlocking walkway pavers. He offered to steam clean all of my walkway surfaces around the exterior of my house including the application of a sealant that would protect the paver surface and provide joint compound stabilization. A price of $1100 CAD was negotiated and he provided the service as described. However after he had performed the work, I did some research online to find out that sealants for pavers are typically applied during warmer conditions (eg between 10-30 degree C) and dry weather conditions. The weather on Dec.17th was wet and cold (eg 1-5 degrees C). I subsequently emailed the company asking for a data sheet of the sealant product to confirm if the application procedure and instructions were followed. I have gotten no response to date. I am seeking a discount from my cost of $1100 as I am skeptical that the sealant *** ** ** * ******** will provide any actual protection for my pavers. * ***** ** ******* ** *** *** *** ******** ******** *****

Prestige Interlocking is NOT a BBB Accredited Business.

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