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Business Profile

Notary Public

Liu & Yang Notaries Public Corporation

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/12/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The sale of our property finalised on 1 November 2022. The hold-back was $666.66 for potential Strata fee increase (Sept-Oct 2022). The property had their *** on 3rd November 2022. The Property Management Company has advised me that they will send the relevant information to Liu & Yang on 1 December 2022. Today is the 8 December 2022, and our lawyer is still waiting for the hold-back to be refunded. Why the delay???

    Business Response

    Date: 09/12/2022

    Hi


    Thanks for bringing this matter to our attention.
    However, we do not have any business relationship with Mr. ******. He is not represented by our firm with regards to the sale of his property. If he has any concerns or complaints, he should be bringing it to his lawyer who is chosen by him to protect his rights and advocate for him. 

    Please have Mr. ****** contact his lawyer directly to inquire on the status of the holdback.  

    Thank you.

    Customer Answer

    Date: 09/12/2022


    Complaint: ********

    I am rejecting this response because: 

    My lawyer said that he was waiting for Liu & Yang to release the funds as you can note from my attachment. The transaction is complete and they have no reason to hold back.


    Sincerely,

    ******* ******

    Business Response

    Date: 12/12/2022

    Please check with your lawyer regarding the holdback. Again, he is your representative and not us. If you have any concerns, please raise it to your representative that you have chosen and paid his lawyer fee to protect your interest. 

    FYI - the money has ALREADY been released to your lawyer in trust.

    thank you. 

     

     

    Customer Answer

    Date: 16/12/2022


    Complaint: ********

    I am rejecting this response because:

    Buyer's lawyer mentions that the hold back has been sent to the seller's lawyer. Seller's lawyer claims that he does not have it yet. Someone is not telling the truth. * ***** **** ** ******** ** ** * ************ ********** ******.

    Sincerely,

    ******* ******

Liu & Yang Notaries Public Corporation is NOT a BBB Accredited Business.

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