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Business Profile

Spa

Green Field Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Spa.

Complaints

This profile includes complaints for Green Field Spa's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Green Field Spa has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Green Field Spa

      null Richmond, BC V6X 4A8

    • Green Field Spa

      1460 4380 No3 Rd Vancouver, BC V6P 2P1

    • Green Field Spa

      2311 W 41 Ave Vancouver, BC V6M 2A3

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/07/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I originally had over $3000 CAD in my account last year, and left the country for personal reasons. Now that I am back in the country, I wish to use this money again. But, somehow they tell me that I have to use at least $1000 CAD to "reactivate" my account. Which I believe is unfair. I would like to be able to take the money out, or at least be able to continue using it without spending extra to "reactivate" my account.

    Green Field Spa is NOT a BBB Accredited Business.

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