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Business Profile

Tea Manufacturers

Garden to Cup Organics Ltd

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ashley G

    Date: 25/10/2024

    I wanted to try this company out but after my first ordwr i was disappointing. Salads, pastas and soups are not that great. I have a bigger issue that quality tho. I went on to their website to try and cancel as I wasn't satisfied with their product. I found out there's absolutely no way to cancel. On their website you can't do anything there's no chat there's no way to get any information or a phone number or anything like that most buttons on their website do nothing. After scrounging around for 2 days on my free time trying to figure out how to cancel I finally found an email address. I sent them an email and asked them how I could cancel and told them that I followed all the instructions that I had found online and nothing seemed to work as most of the buttons on their website did not work. I have yet to receive a reply email and I'm still receiving boxes. These are not cheap soups and salads. And at this point I am just throwing them away so it's just wasted food and wasted money. I am waisting ***** a week! Their minimum order is 6 cups of food and they have ever week deliveries. When I signed up it said that you'd cancel pause or modify your order anytime. Unfortunately this hasn't been the case I'm unable to do anything on their website I can't modify my order I can't skip a week and I certainly can't cancel. I have been forced to resort to change my bank account which is a huge pain in the a** for me. Not only is it a huge inconvenience to change the bank account that literally all of my bills come out of. I am never going to get a refund from them I am never going to recoup the wasted money that I have spent on the salads pastas and soups that I can't even eat because they are not good. Not sure what to do at this point I feel like I have been scammed. I just want other people to not fall into this situation. I have read their reviews on ****** trying to figure out if anybody else has been able to cancel their orders and I'm not the only one.

Garden to Cup Organics Ltd is NOT a BBB Accredited Business.

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