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Business Profile

Campgrounds

Klahanie Campgrounds

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Khyra M

    Date: 25/07/2025

    I had a very disappointing experience with Klahanie Campground in ********, **. My partner and I had a reservation for June 28th to June 30th, which we were really looking forward to. Unfortunately, upon reaching the **/****** border, we discovered that my partners passport was expired, preventing us from entering *******We immediately contacted Klahanie Campground to explain our situation, hoping for some understanding and compassion, especially since we had driven all the way to the border and our reservation was made during the expensive Canada Day weekend. Instead of showing any empathy, the campground processed our cancellation but refused to provide any refund, citing their strict cancellation policy.I understand businesses have policies, but the lack of flexibility and understanding from this "family-owned" business in such an exceptional circumstance was truly disappointing. Its clear that Klahanie Campground prioritizes profit over customer satisfaction and basic human empathy. I would not recommend anyone to make a reservation here unless you are absolutely certain nothing will go wrong, as they will not accommodate you in any way.

  • Evgeny K

    Date: 06/09/2023

    Been there with the family in the summer of 2018.The staff on the ground was friendly and helpful. I had been offered to sign a waiver/camp property policy.We truly enjoyed it, but all turned out to be very bad the next day we returned home. Got a message from the owner/manager saying he was going to charge me 400 dollars for the tree damage. The picture showed the tree bark was hacked by an axe. Pure vandalism act. I am not in the habit of vandalizing somebody's property let alone a beautiful tree.I replied if he did not drop the charge I would contact the BBB. A few minutes later he called me and asked me several questions as if he was trying to investigate the incident.So as per my promise, I did not contact the BBB. And it does not sit very well with me to this day. He was obviously targeting recent immigrants, people who do not know their rights, are afraid or unable to say in their own defense. Such people are the worst in the hospitality business, their actions undermine the very name of the business.I am sending this scam to the BBB right now. Unfortunately, 5 years too late.

Klahanie Campgrounds is NOT a BBB Accredited Business.

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