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Business Profile

Amusement Parks

Dino World Vancouver

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Amusement Parks.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 7 complaint(s) filed against business
  • 7 complaint(s) filed against business
  • Failure to be transparent about ownership, location, or products/services offered

Alert Details

This business has 1 alert.

Alert

In August 2022 BBB investigated Dino World Vancouver business practices. This investigation was prompted by (e.g. large volume of complaints, advertising issues, consumer inquiries, customer reviews, and scam tracker reports). 
The consumers purchased event tickets that were advertised on their website to take place in Cloverdale Fairgrounds but they could not reach the company for a refund. BBB contacted the City of Vancouver for a business permit and was told they were in the application process phase but in the end the permit was not approved. BBB sent an email to the address.  BBB requested for clarification on their refund policy if a customer purchases a ticket through the company.  To date, BBB has not received a response to our request for information.  


BBB recommends the following to consumers:


Before shopping with an unknown online merchant, ask the company for its physical location (address and phone number) so you can check on its reliability with outside organizations like BBB. 
If you have purchased a product or service by credit card and it has not been rendered or received, contact your credit card company to request a chargeback.



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