Reviews
Customer Review Ratings
Average of 3 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromTed H
Date: 20/07/2024
1 starI used Fast Track Appliance online scheduling service which I think is brilliant feature to have on their website. After completing the booking I was asked to provide credit card information and I did. There was no email confirmation regarding to my request and my credit card was charged by Fast Track Appliance so I called in the day after. The manager began by insisting they do not have online booking service, questioned me if I visit the correct website, did not offer to investigate and told me to contact my bank for payment dispute which takes ***** days to process. Everything was handled in an unprofessional, unapologetic manner. It was a very unpleasant experience, especially when I was told by the guy not to call them again for this issue which is clearly tied to their business website.Review fromPaul R
Date: 21/02/2023
4 starsPaul R
Date: 21/02/2023
The Fast Track Appliances Ltd. Team, ****** and *********, installed our Bosch dishwasher the day after we paid for the unit. Although they had to cart the dishwasher almost 200 m more than expected (because one of our condo elevators was not working), these 2 technicians were pleasant and accommodating.When the installation was finished, they cleaned up everything and left our kitchen as tidy as they found it. I was impressed when ****** took the time to make our stainless steel dishwasher glisten using a stainless steel wipe and lightly buffing with a soft microfibre cloth.I was pleased by how quickly they completed the installation.
Fast Track Appliances Ltd.
Date: 07/03/2023
Thank you for the positive feedback ****, please let us know what we can do to achieve a full 5-star rating from youReview fromSanjay J
Date: 08/01/2023
1 starSanjay J
Date: 08/01/2023
Extremely bad quality job. Poorly installed dryer with no back up service. Very u professionalFast Track Appliances Ltd.
Date: 07/03/2023
Hello ******, I'm sorry to hear you had a bad experience. We currently do not have a record of servicing you in our system. Please reach out to ************ so we can further investigate & rectify any issues.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.