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Business Profile

Appliance Installation

Fast Track Appliances Ltd.

Reviews

Customer Review Ratings

2/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromTed H

    Date: 20/07/2024

    1 star
    I used Fast Track Appliance online scheduling service which I think is brilliant feature to have on their website. After completing the booking I was asked to provide credit card information and I did. There was no email confirmation regarding to my request and my credit card was charged by Fast Track Appliance so I called in the day after. The manager began by insisting they do not have online booking service, questioned me if I visit the correct website, did not offer to investigate and told me to contact my bank for payment dispute which takes ***** days to process. Everything was handled in an unprofessional, unapologetic manner. It was a very unpleasant experience, especially when I was told by the guy not to call them again for this issue which is clearly tied to their business website.
  • Review fromPaul R

    Date: 21/02/2023

    4 stars

    Paul R

    Date: 21/02/2023

    The Fast Track Appliances Ltd. Team, ****** and *********, installed our Bosch dishwasher the day after we paid for the unit. Although they had to cart the dishwasher almost 200 m more than expected (because one of our condo elevators was not working), these 2 technicians were pleasant and accommodating.When the installation was finished, they cleaned up everything and left our kitchen as tidy as they found it. I was impressed when ****** took the time to make our stainless steel dishwasher glisten using a stainless steel wipe and lightly buffing with a soft microfibre cloth.I was pleased by how quickly they completed the installation.

    Fast Track Appliances Ltd.

    Date: 07/03/2023

    Thank you for the positive feedback ****, please let us know what we can do to achieve a full 5-star rating from you
  • Review fromSanjay J

    Date: 08/01/2023

    1 star

    Sanjay J

    Date: 08/01/2023

    Extremely bad quality job. Poorly installed dryer with no back up service. Very u professional

    Fast Track Appliances Ltd.

    Date: 07/03/2023

    Hello ******, I'm sorry to hear you had a bad experience. We currently do not have a record of servicing you in our system. Please reach out to ************ so we can further investigate & rectify any issues.

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