Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Services

Clean Start Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJodi B

    Date: 30/01/2024

    1 star

    Jodi B

    Date: 30/01/2024

    I would not have given this program any stars. Yes they helped me get a vehicle but the vehicle I got after having to go through this business to send me to another company to get a consumer purposal to get the car and then the car delivered to me was a lemon. I went to them and they shamed me for coming to them to complain about the car I got that was breaking down from the get go. *********************** made me feel like c*** and would not help me get the car fixed after he told my trustee he would. They tell your trustee one thing then you contact them and they shame you for complaining and say I should thank them for helping me instead. Fair warning, DONT go through this company !

    Clean Start Canada

    Date: 31/01/2024

    I'm truly sorry to hear about the difficulties you've faced with the vehicle you obtained through our company's assistance in clearing out your debt. Your feedback is important to us, and we take your concerns seriously. I want to extend my sincere apologies for the inconvenience you've experienced, and I appreciate you taking the time to share your thoughts.I understand that you've had issues with the car, and it's regrettable that you felt unsupported in your attempts to resolve these problems. I would like to clarify that our company's role was to assist you in managing and clearing your debt, and we were not directly involved in the sale of the vehicle itself. Therefore, for any specific issues with the vehicle, we strongly recommend that you reach out directly to the selling dealer responsible for the sale and any warranty or service agreements.However, we still take responsibility for ensuring that our clients have a positive overall experience, and it appears we fell short of that goal in your case. I would like to investigate your situation further and try to find a resolution for any concerns related to your debt management.Again, I apologize for the frustration you've experienced...We have also reiterated your concerns to the dealer that had sold you the vehicle in the hopes you can work together to find a satisfactory solution to any issues you've faced with your vehicle.
  • Review fromCarole W

    Date: 25/09/2023

    1 star
    ********** ******** **** **** *** *** ** **** ******* **** ******* *** *** **** *** *** *** **** I now have a lawyer dealing with this company. ** *** ** ******** **** **** **** ******* *** ***** *** ********** *** ** *** **** **** **** **** *********

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.