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Business Profile

Insurance Companies

Westland Insurance Group Ltd.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Westland Insurance Group Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Westland Insurance Group Ltd. has 60 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Robin l

      Date: 12/11/2024

      Westland Insurance in ********** is very friendly, patient to go over any questions and specific needs you may have. I am happy with the quality of service and rates and would recommend them.*.****

    • Gina C

      Date: 14/05/2024

      They changed my agent without notice me. I need update the old house insurance. When they require me update the information they didnt tell me if the message missing they will not allow me to file claim. They just push me pay the money every year even the information is not clear. I require to cancel the insurance. They ask me to sign the contract and pay the penalty fee. Otherwise they will not allow me to cancel the policy. They tell me I need take response if the old water tank sink and cause the problem.I didnt agree to renew my new insurance. They already send my new insurance policy to me and require for payment. It is so sick. Anyway I dont recommend this insurance.

    • Brian Z

      Date: 12/04/2023

      I have a motor cycle and bought the secondary Ins usually called "Beacon" from Westland Ins ********** **. Most riders do this because its not as expensive as ICBC.My cost is $670 per year and yesterday April 11th 2023 I was contacted by email to say the policy was set for renewal. I contacted the person who emailed me to say I wanted to renew and everything was the same. I was expecting to pay the regular rate of $39.00 per month but when logged into my bank account I noticed they took the entire $670 out for the year without my permission. I contacted Westland Ins to tell them I was displeased by what they did and after spending most of the day trying to contact the agent or anyone to find a resolve I finally found someone at another branch who set up a refund but was told that it might take up to two weeks to get my money back. Finally I insisted that they reimburse me immediately and was eventually told the money would be couriered to me today April 12th to my home. However I was told I have to be home to sign for it meaning I have to take the day off of work and sign the delivery. I told them if I have to do that then they have to pay me for the day off as Im self employed and dont get sick days or days off to deal with these types of things. Im waiting to hear and waiting for the delivery a home all day for however long it takes. Ive since pulled my dealings with them and and any accounts I had. I also expressed my complete displeasure of how they did this type of business without my permission. I also contacted my bank and asked them what can be done and they said that I could have it "Clawed Back" meaning they could reverse the debit if I didnt receive my reimbursement.Im very upset by this.

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