Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Master Care Janitorial provides Commercial cleaning services, including office cleaning, building cleaning, post construction cleaning, floor care (strip and wax) and more. Master Care's Cleaning Specialists are bonded and insured.

Products and Services

Office cleaning, post construction cleaning, building maintenance, carpet and floor care, school cleaning, strata building cleaning and more

BBB Accredited Since: 1/3/1988

Years in Business: 44

Business Details

BBB File Opened:
11/2/1988
Business Started:
1/1/1981
Business Started Locally:
15/9/1987
Business Incorporated:
15/9/1987
Type of Entity:
Corporation
Alternate Names:
Master Care
Master Care Janitorial and Facility Services Inc.
Business Management:
Rachel Exley, Marketing Manager
Terry Laferte, CEO/Owner
Gordon Stone, Director

Additional Contact Information

Principal Contacts
Terry Laferte, CEO/Owner
Gordon Stone, Director
Customer Contacts
Terry Laferte, CEO/Owner
Additional Email Addresses
Sales: Email this Business
Customer Service: Email this Business
Additional Websites
Website 1

Additional Information

Payment methods
Online/Telephone Banking
Electronic Transfer (E-Transfer
Pre-Authorized Debit (PAD)
Cheque
Refund and Exchange Policy
Customer Satisfaction is Guaranteed

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.