Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Great Canadian Van Lines Ltd.

Reviews

Customer Review Ratings

4.99/5 stars

Average of 139 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRasha K

    Date: 23/03/2025

    5 stars

    Rasha K

    Date: 23/03/2025

    We could not have asked for better service.The team is professional, timely, and organized. Our relocation consultant helped come up with estimates for the move remotely and was very kind during our highly emotional time. Our drivers arrived a day ahead of packing day to assess the location and determine the best way to complete the packing and loading. They were the kindest of souls to our puppies and kitty. ??The dispatch team is very professional - the border crossing took less than half an hour. Thank you Great ************************************************* for bringing us home!!!

    Great Canadian Van Lines Ltd.

    Date: 25/03/2025

    Thanks so much ***** we are happy to hear that eveything went well.Welcome home??
  • Review fromSam M

    Date: 21/03/2025

    5 stars

    Sam M

    Date: 21/03/2025

    I recently moved from ******* to *********, and I had the pleasure of working with ***** at Great ************************************************* to move my belongings and car. The price was very fair, and ***** was incredibly helpful throughout the entire process. She was always available to answer any questions and made the transition smooth and stress-free. I highly recommend Great ************************************************* to anyone in need of reliable and professional moving services. Thank you, *****, for all your support!

    Great Canadian Van Lines Ltd.

    Date: 23/03/2025

    Thank you *** we have shared this with ***** and the crew
  • Review fromLorie C

    Date: 18/03/2025

    5 stars

    Lorie C

    Date: 18/03/2025

    I recently had a fantastic experience with Great ************************************************** I have moved many times and this experience by far surpassed any previous experience *** had using long distance moving companies. Pick up was seamless. All items were wrapped properly, 3 men loading truck in ********, only took a few hours. They were kind, courteous, professional and personable. I was flexible with delivery which added no pressure on drivers or myself. When load arrived in ************, it was put in a storage facility until I get possession date of my home. The unload was seamless. Storage facility was stacked properly. I cant thank Great Canadian Van Lines Ltd, enough. . From my first contact for quote, quick response, continuous contact and updates. Weight was off, I received a lower rate. Very pleased. And fantastic customer service Well Done everyone at ********************** And to ****** for a great start to my next adventure. It was not stressful at all. Grateful customer.

    Great Canadian Van Lines Ltd.

    Date: 19/03/2025

    Thanks so much ******, glad to hear everything went well.
  • Review fromLauren T

    Date: 15/03/2025

    5 stars

    Lauren T

    Date: 15/03/2025

    It's easy tell they are experts in complex and long distance moving. They take the time to understand the move, support options and execute with care and accuracy. The is my second long distance move with GCVLs and both times were completed without any issue. **** took the time to hear about my move, the need for storage and delayed delivery, offered suggestions. Because of my rural location, all the planning was done via email and video and I felt heard and understood. ***** the lead mover in ******* was awesome, so well organized, respected my house and my belongings. *** in *********, has been doing this for a long time, he helped me resolve an issue (that I created!!!) quickly. Highly recommend.

    Great Canadian Van Lines Ltd.

    Date: 17/03/2025

    Great to hear ******, thank you for moving with us a second time
  • Review fromTammy R

    Date: 13/03/2025

    5 stars

    Tammy R

    Date: 13/03/2025

    Feb. 5/25 I moved from ********* ON to Prince ****** ** in the middle of winter. **** won my business for the following reasons:Initial contact, *****, was awesome - professional, personable, and responded PROMPTLY to additional email inquiries. I never felt I was just another client or that my questions were tiresome, and I was not brushed off simply because I was only moving a one bedroom apt.. Load-on and load-off dates were confirmed in advance and it took only 7 days from load to unload, vs. 2- 6 weeks like some companies. Contents remained on the truck until unloading vs. being transferred to a warehouse or to a shuttle. IMO, when contents are moved often, there is a greater chance of damage. No hidden fees dumped on at the end. In fact, driver noticed an error on the invoice regarding the truck's tare weight for which I received a refund and also one for being underweight from the estimate. The driver, ******, (who was GCVLs "Driver Of The Year" last year) was absolutely top notch. He and his personally chosen team worked unbelievably quickly yet thoroughly. All pieces were wrapped in heavy duty moving blankets , and if needed, ENCLOSED IN CARDBOARD, and then taped up. ******** inventory was carefully done and boy, can he maneuver that truck! It is obvious he enjoys his job and takes pride in his work. EVERYTHING arrived in very good condition, even my piano for which I was particularly concerned. I HIGHLY recommend GCVL without hesitation - honest, careful, personable, & professional. You won't be disappointed. Message me if you want to know what other companies I interviewed. Thanks Great ************************************************** ****** ***** and thank you ****** and your team! I couldn't be happier with the service!

    Great Canadian Van Lines Ltd.

    Date: 15/03/2025

    Thanks so much *****
  • Review fromEd B

    Date: 11/03/2025

    5 stars

    Ed B

    Date: 11/03/2025

    *** and his crew were awesome. If they are available, ask for them. The whole team were very professional and knowledgeable. Highly recommended for your move.

    Great Canadian Van Lines Ltd.

    Date: 12/03/2025

    Thanks so much **
  • Review fromPhil G

    Date: 05/03/2025

    5 stars

    Phil G

    Date: 05/03/2025

    A real pleasure to work with, from the initial quotes and preliminary arrangements and estimations to the pick up and drop off, GCVL took the time to understand our situation and were careful with loading and unloading our items (thanks Codie, amazing having your help at both ends!). In fact, this is our second time using GCVL, and would gladly call them up should we need movers again. Thanks so much!

    Great Canadian Van Lines Ltd.

    Date: 06/03/2025

    Thank you ****
  • Review fromDebra M

    Date: 03/03/2025

    5 stars

    Debra M

    Date: 03/03/2025

    Great customer service Prompt with responses to my quote request and fully up front with all aspects of this move highly recommend

    Great Canadian Van Lines Ltd.

    Date: 04/03/2025

    Thanks ***** and thank you for moving with Great Canadian
  • Review fromJo Hanna M

    Date: 03/03/2025

    5 stars

    Jo Hanna M

    Date: 03/03/2025

    They are great people who are really good at their job. ***** and his team were respectful of our home and our items. My family appreciated their kindness and humour. Thank you for a stress- free interprovincial move; we will use Great ************************************************* again, and I recommend them.

    Great Canadian Van Lines Ltd.

    Date: 05/03/2025

    Thank you ** *****
  • Review fromJavier V

    Date: 02/03/2025

    5 stars

    Javier V

    Date: 02/03/2025

    ????? Excellent Moving Experience I recently used GCVL for my relocation, and I couldnt be more satisfied with their service. From start to finish, they were professional, punctual, and highly attentive.The movers arrived exactly on time and handled everything with great care. Communication throughout the process was excellentresponsive, clear, and professional. They made sure I was informed at every step and addressed all my questions promptly.All my belongings arrived in perfect condition and right on schedule. Their customer service was outstanding, making the entire experience smooth and stress-free. I highly recommend this company to anyone looking for a reliable and professional moving company.

    Great Canadian Van Lines Ltd.

    Date: 03/03/2025

    Thank you for moving with Great Canadian and for being such a great customer!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.