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Business Profile

Moving Companies

We Move You Logistics Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concern,I would like to give you detail information about the ***** of the company.I have purchased seven chairs on Nov 07, 2023 in total cost of $1890.00 and paid $1000.00. - Delivery date was within four weeks, it means first week of December 2023.- On first week of December contacted the company for delivery information, the customer service representative said that delivery delayed to December 15th 2023.- They postponed the deliver four times (Dec 13, Dec 25 2023, Jan 5th ****, Jan 15 ****. - The company didn't pick up the phone from December 27, 2023.I visited the company store three times after Dec 27th, 2023. According to ******** agent, they moved their all items in the middle of the night, same date their ****** account and website were showing that the store permanently closed, they are not responding the email and phone. Request you to kindly follow with the company and I am requesting to refund the amount that paid.attachments are the invoice, email to company, screen shot of the ****** and review.

  • Initial Complaint

    Date:08/11/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Nov 21 the moving truck arrived 1/4 full already with someone else's property already loaded. 1/4 of our belongings, therefore, did not make it on the truck and we were assured that it would follow and arrive before Dec 12 or Xmas at the latest. To date, we have been repeatedly **** to by Micheal about the arrival of our property, then blocked, and ghosted. My great-grandmother and grandmother's and my mother's recipes are now lost. 25 years of culinary material gone. The other personal effects list is too long for this section. I was sent a photo that doesn't even look like my property. I contacted the Delta police, they said they couldn't do anything because they said the company was in the process of arranging the delivery. To date I still have nothing

We Move You Logistics Ltd. is NOT a BBB Accredited Business.

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