We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Private Golf Courses

Peace Arch Golf Centre

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Private Golf Courses.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/08/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has been closed due to damage by high winds to the driving range for 20 months or more. No current updates have been provided to the loyal customers, especially those who have prepaid. No offers of refund either. It looks very possible that this business will never be reopening. I would like a refund.

  • Initial Complaint

    Date:08/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business had failed to provide any update to how much longer it is going to take to repair the driving range.Also, no communication on how people are able to get a refund on pre-purchased driving range ***** This is just not for 1 person but all the people in the community that deserve an update. The owner is continually ignoring people's response and complaints on ****** reviews as well.Please provide an update not only here but in ****** as well.If the owner is unable to fix the driving range, maybe consider selling the property as it is becoming an eye sore.

  • Initial Complaint

    Date:12/09/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased the golf range membership in Peace Arch Golf Center in October 2022 for $400. Sometime afterward, we found the center closed. We just think the owners went on vacation. We still have around $300 balance on the membership card. However, until now, the center remains closed and we can't find anyone responsible for getting reimbursement. They didn't send any notification or call us once about closing or reimbursement. We want the money back. Thank you!

    Business Response

    Date: 21/09/2023

    We are not on vacation but working hard to get our business open again. In December there was a severe wind and freezing rain storm that destroyed a majority of our poles and netting. We have been working with contractors to get open again but attaining 120 ft poles quickly has proven to be very hard. We are a specialty business and as such 120 ft poles and netting are not readily available nor are the companies able to do the work and supply the materials. We are just as frustrated as this customer as we have not had business income for over 9 months. We have had to lay off all our staff some of whom have been with us for over10 years. We have serviced the community for over 30 years and hope to do so again soon but unfortunately we must rely upon the contractors and supply companies. We ask this customer for a little more patience as we will be open again. 

    Customer Answer

    Date: 23/09/2023



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    *** ***

Peace Arch Golf Centre is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.