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Business Profile

TV and Radio Repair

Universal T V Service Centre

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in TV and Radio Repair.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Brett R

    Date: 03/11/2023

    A terrible customer experience when trying to get assistance with a faulty installation.Here is the ****** review I placed for Universal TV Service Centre. It sums up my complaint. "I had my ** dishwasher "serviced" by this unprofessional and incompetent business. The "technician" replaced the motor under **'s warranty, but he COMPLETELY botched the reinstallation of the dishwasher. Indeed, he said, "I'm not a very good plumber." He was true to his word - since he did not s**** in the water inlet manifold properly, it worked its way loose over the course of a number of months, at which point it gave way. We awoke to find water all over the floor, and called an actual appliance repairman, who diagnosed the problem and fixed it. He showed me how the first guy had not known what he was doing, took videos of before and after the repair, and fixed the mistakes Universal TV Service Centre made. The problem now is the water damage to the floor under which the dishwasher sat - the dishwasher is now sitting in the middle of my small kitchen as I try to dry the plywood the flood made with a fan, or else it will mould. This process is going to take days, making the kitchen virtually unusable in the meantime.The "service" manager was completely unsympathetic and took no responsibility whatsoever, offering absolutely nothing in assistance.This is the worst experience I've had with a service department of any type. Stay away from this business!! They do terrible work and do not back up their services. The manager treated me unprofessionally and disrespectfully throughout my conversation with him."

  • Wayne P

    Date: 14/10/2023

    Stay clear here! UTV Service visited our home to repair ****** *** contractor) They damaged the stainless steel door and neither ** or them would take responsibility for this. Customer is not always right with this Company or **

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