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Business Profile

Vehicle Transport

Auction & Dealer Auto Transport

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:24/06/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have shipped two cars, one of which is to my partner, which is **************** 2009It was agreed to drop it ********* ******************************************************************, and hand over the keys to Meeka.on May 14 and shipped from ******** to ********** second car is a 2018 ***** Civic car and was dropped at the ******** garage for the airport on May 23 for $1,412A sum of money was paid for shipping, $1460 , Yesterday I replied to a woman who always changes her name in emails between the name *****, Iman and other names and asked for $300 to pick up the two cars because two cars are ready for pick up.. The reason for asking for money was that the weight of the two cars caused the transport truck to be disrupted. If we do not pay money yesterday, June 20, an additional fee will be applied to $50 a day, starting at 8 am on June.21 as a garage fee, in violation of what was agreed by phone, and sent her several times that I would complain to this company and the response was to do whatever you want. However, I sent $300 to receive the cars and paid the amount by **transfer and because she forced me to put the word shipping in the transfer message because I tried to send the **transfer several times and she refused to receive because of writing a shipping car shipment in the bank transfer message and after I did what she askedI asked for the address. The answer was that the cars have not arrived yet and the driver will call when he arrives in the coming days after I sent the ** transfer and an email with the arrival of the cars and the obligation to pay to avoid any additional fees.Because of this constant lie, I cost more than $4,000 between renting a car and a taxi to move to spend my interests, unlike the mental illness caused by this ********** far I haven't received even one car.Look at the responses and note the dates, lies in the response, and changes in the responses from one day to the next.The company information is:No more space to explain

Auction & Dealer Auto Transport is NOT a BBB Accredited Business.

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