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Business Profile

Litigation Lawyers

Cote & Evans Trial Lawyers

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:25/07/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired them to resolve an issue, but they were pushing for a long drawn out court battle, Mistakes were being made in the document, that they charge me for correcting. Finally the final document had three typos they initially refused to correct, and told me to just send it as is, to the other lawyer, then admitted that since the document was not yet signed by "my" lawyer the other lawyer would reject it. They promised the other lawyer it would be there signed and ready before 12 noon, they got it there after 3:30, forcing the other lawyer to cancel his appointment, possible costing me $200,000. They told me there was still about $340 left from my initial $3,000 retainer, and told me my file is closed, and still are demanding an additional $3,000 for copies of the document or it will go to a collections agency. They intentionally wasted time to make more money, with no respect for my needs.

    Business Response

    Date: 10/08/2023

    Mr. ****** retained an associate Jessica M****** (“Ms.
    M******”) at our firm as he had a friend (the “Other Party”) claiming interest in
    his property and who refused to vacate. Ms. M****** proceeded with preparing a
    Notice of Civil Claim to commence legal proceedings to have the court declare
    Mr. ****** as sole interest holder in the property. A draft Notice of Civil
    Claim was prepared but never filed as Mr. ****** advised that the Other Party was
    now prepared to enter into an agreement which stated she had no interest in the
    property.
    Mr. ****** instructed Ms. M****** to proceed with preparing
    an agreement to reflect the terms agreed to between him and the Other Property.
    A draft agreement was prepared and sent to Mr. ****** for review. Various
    changes were made to the agreement per Mr. ******’s instructions. A final
    version was sent to Mr. ****** on November 22, 2022. No further communication
    was received from Mr. ****** until December 2022 when he sought to have agreement
    the sent to a lawyer.

    Ms. M****** was away and out of Country in Europe from
    December 1 to December 15, 2022. On December 6, 2022, Mr. ****** emailed
    requesting 3 grammatical changes to the agreement. Ms. M******’s assistant
    reached out to Ms. M****** via email seeking instructions. Ms. M****** provided
    instructions to make the corrections sought by Mr. ****** and to email the
    agreement to Mr. ****** so he could forward the agreement to other lawyer. Mr.
    ****** refused to send the document to the lawyer directly. On Friday, December
    9, 2022, Mr. ****** advised that the agreement needed to be sent to a Ryan
    G**** law within 40 minutes for the Other Party to meet with her lawyer on
    Monday. As Ms. M****** was out of Country, her assistant contacted Mr. G**** at
    **** ***** *** to advise that Ms. M****** was out of Country and to confirm
    what he needed and when he needed it by. Mr. G**** advised that he was not yet
    retained by the Other Party, and that no appointment was scheduled with the
    other party yet. He confirmed that no appointment would be scheduled until he
    received the agreement and the certific**** of independent legal advice. Her
    assistant prepared the certific**** of independent legal advice and emailed
    them to Ms. M****** for review and On Monday, December 12, 2022, Ms. F*****
    received Ms. M******’s email approving the draft certific**** and Ms. F*****
    proceeded with sending the agreement and certific**** to the other lawyer. Our
    office did not receive any communications from Mr. G**** regarding the
    agreement sent to him. Our office has no knowledge of what occurred between Mr.
    G**** and the Other Party.  

    Mr. ****** has been provided invoices detailing all the work
    done on his file and he has been advised that he has an outstanding balance of
    $2,096.03 with the firm. To date he has not made payment. Our firm intends to
    proceed to collect the outstanding balance under the Legal Professions Act
    through the courts if his outstanding balance is not paid in full.

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