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Business Profile

Department Stores

Canadian Tire

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Cindy L

    Date: 13/10/2023

    BE WARNED: 1. I brought in a part that Canadian Tire didn't offer and had them install it. Now this store is not offering any **** of ********** on their labor. I went in after another mechanic inspected a bearing just installed, and was told immediately by both the "general manager" and the new owner (neither of whom even looked at my vehicle) that is was "their opinion" that it was the part that failed and it had nothing to do with their installation.2. when I asked the head office for information on what their "warranty' covers, I'm told there is no such thing - so they are false advertising some kind of coverage that does not exist. 3. they subsequently marked my invoice that I DECLINED an ABS brake part that they broke. The truth is they did not have available so how could I have declined it. If I were to get into an accident. because they claimed I "declined" it, they would not be held liable- I would.4. I've asked repeatedly for the MULTIPLE inaccuracies to be corrected on my invoice including the mileage, payment method, declined parts- they are unreasonably delaying (for some reason) to give a revised copy. 5. Even after I had the failed part replaced by another shop and proved to them that their mechanic had installed it wrong in the first place, their "case manager" recommended I still try and get my money back from the company that sold me the part- this is a blatant fraudulent claim he's recommending I make.

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