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Business Profile

Bank

HSBC Bank Canada

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for HSBC Bank Canada's headquarters and its corporate-owned locations. To view all corporate locations, see

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HSBC Bank Canada has 81 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Donovan H

      Date: 01/05/2024

      Issued 3 faulty debit cards to me (through mail and in-person) in October 2023. **************** is incredibly slow and seems to be outsourced overseas, as English knowledge is minimal. I assume they tried their best to help me, but even the process of closing my account was more difficult than it needed to be. Better for everyone that this company will cease to exist soon.

    • Maya K

      Date: 18/02/2024

      I have been a customer of ******************** Invest Direct for almost 10 years, and after years of dissatisfaction I reached the end of my patience. Invest Direct transfers securities and money from one account to another via "Securities Transfer Form". It should be signed by the account owner, but the bank also wants to speak with the owner and confirm everything. The process is long and extremely painful. I sent the Forms in December, but the transfer still has not happened by mid-February. It takes 2-3 weeks for the bank to read an e-mail with the Form, then the bank does several mistakes in the transfer and calls us to see how they can be reversed. When I call InvestDirect, a customer rep cannot give me an answer on what is happening with the transfer. Every time I speak with a different customer rep, but most of them are not informed well, give me wrong info and speak poor English. Will withdraw our SD RSP and RIFs from InvestDirect - too much negative emotions involved.

    HSBC Bank Canada is NOT a BBB Accredited Business.

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