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Business Profile

Cannabis

AR Cannabis Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cannabis.

Complaints

This profile includes complaints for AR Cannabis Store's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AR Cannabis Store has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • AR Cannabis Store

      1290 E 12 Ave Vancouver, BC V5R 2J9

    • AR Cannabis Store

      3355 W 4th Ave Vancouver, BC V6R 1N6

    • AR Cannabis Store

      1353 E 41st Ave Vancouver, BC V5W 3R8

    • AR Cannabis Store

      225 SE Marine Dr Vancouver, BC V5X 2S4

    • AR Cannabis Store

      6528 Victoria Dr Vancouver, BC V5P 3X9

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/08/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      on August 2nd, i purchased a back of 5x .7 gram pre rolls from ARC Cannabis at 9:55 PM and to my surprise, i found nothing inside the sealed container. i immediately called and went back to the store, obtained my receipt and told the gentlemen working there. he attempted to call his manager but did not receive a response and suggested that i reach out to this email. this is obviously completely unacceptable and i hope you are able to provide a solution. i can be contacted by phone ***** ******** or by email. i have a photo of the receipt and empty container. i’ve reached out to **** ****** ** and have not received a response back. Alfred at ARS cannabis took down my name and number and informed me the manger would call me back the following day but i have not received a call.

    AR Cannabis Store is NOT a BBB Accredited Business.

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