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Business Profile

Coffee Shop

Giovane Caffè

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Fanny M.

    Date: 16/10/2024

    The Cafe has good coffee, however, the baristas they hired there are ********* their customers. I went there and ordered a coffee to go and paid for it without leaving a tip as I was getting the coffee to go. One of the employees that was working behind the coffee counter saw that I didn't leave a tip and she made a huge scene at the cafe. She screamed out to her coworker saying that I didn't leave a tip and then she started getting really angry and squatted on the ground behind the coffee counter and started staring at me. The employees at this cafe are ********* their customers and trying to force them to give them more money by making a scene. There is no law that says customers are obligated to tip, especially not on take out coffee. They are trying to scam their customers by ********* them and making them feel uncomfortable so they can get more tips. This has been happening at a lot of the restaurants in Vancouver, BC these days. They're basically trying to force their customers to give them more money by putting them on the spot. The employees job is to serve and make the coffee, and they get paid to do that. Customers shouldn't be ******** and forced to give tip.

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