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Business Profile

Marijuana Sales and Services

Cannabismo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/02/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered a Cannabismo Contest through Cannabismo ******* account on October of 2023. The prize was a $100 ****** gift card. They emailed me that I won. I responded to accept the prize. I have been in contact with them for months trying to obtain the prize. When they finally agreed to honour the prize after many attempts and communication from me. They claim to have sent me a $50 ****** gift card through email. I never received this gift card through email, also it was supposed to be $100 not $50. I asked Cannabismo for the order number of the gift card they purchased so that I could contact ****** to investigate the gift card to identify why I did not receive it. Cannabismo will no longer reply to any of my requests. So, in conclusion I never received my prize. I am attaching the orginal contest post as well as the email they sent me when I won. I am also able to provide months of additional communication between us through ******* from Octomer 2023 - February 2024. They also offered to to credit me an additional $15 credit for my Cannabismo account for being deliquent on being able to fulfil this prize. I never received any credit to my Cannabismo account.

Cannabismo is NOT a BBB Accredited Business.

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