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Business Profile

Occupational Health Nurse

WorkSafeBC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Occupational Health Nurse.

Complaints

This profile includes complaints for WorkSafeBC's headquarters and its corporate-owned locations. To view all corporate locations, see

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WorkSafeBC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • WorkSafeBC

      PO Box 5350 Stn Terminal Vancouver, BC V6B 5L5

    • WorkSafeBC

      6951 Westminster Hwy Richmond, BC V7C 1C6

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:09/08/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Filled out and application for individual coverage on worksafe bcs website for a sole proprietorship for myself so that i could see what coverage would cost, they gave me a quote for close to 2000$ so I exited out of the application.

      Several months later I received a bill after NOT opting in for coverage online, after NOT receiving a confirmation email or any sort of documentation stating that I opted in for individual coverage and after NOT signing an e-document or any other waiver confirming I would pay said amount.

      I never had any confirmation sent to me at all not by mail, not by phone, not by email, I had ZERO indication that a file had been started for me, and ZERO supporting documents.

      There was an error with their application process that nobody could help correct, the only resolve they could come up with was canceling the plan and still making me pay 1100$ for the 6 months I was apparently insured after receiving ZERO confirmation from anywhere that I was covered so I disputed it and they sent me to collections for an amount I never agreed to or received any supporting documents that stated my application was processed and active or I would have canceled right away.

      Usually when you sign a major contract there is a confirmation process that takes place and they send coverage details via email or mail when an application is processed No? Without supporting documentation how is an individual to know terms of a contract especially after no paperwork was exchanged.

      I never would spend close to 2000$ on coverage and for them to stick me with this bill is absolute insanity and the lack of help when it came to resolving this issue was disheartening to say the least, I would like recommendations as to how to proceed with this issue.

      Thank you and have a great day!

    WorkSafeBC is NOT a BBB Accredited Business.

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